This topic has been archived. Didn’t find what you were looking for? Something bad, mechanically or electronically, has happened to your HDs. Click on the Thumbs up to say thanks. This could take up to 3 minutes, depending on your computer and connection speed. Had you done a Windows update just before the issue began? Thanks for the help.

Uploader: Yozshukora
Date Added: 27 August 2007
File Size: 42.87 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 68311
Price: Free* [*Free Regsitration Required]

Javascript is disabled in this browser. Message 8 of The list of recommended drivers for your product has not changed since the last time you visited this page. This product cannot be identified by Serial Number alone.

HP Personal Media Drive HD5000s – hard drive – 500 GB – USB 2.0 Series

Please check your tracking number using windoows couriers website as appropriate. This product was sold by a third party. The programs are installed automatically.

Please contact us before returning any goods to receive free technical support and hd5000x for an RMA code. The serial number provided does not match the previously selected product. Message 1 of 4. By using this site, you accept the Terms of Use and Rules of Participation. Didn’t find what you were looking for?


Message 5 of Is the data lost on that drive or can it be salvaged.? What is the complete error message do you get? I get a message that the device is unrecognized. If you connect the bd5000s to a USB 2.

HP HDs personal media drive compatibility – Microsoft Community

I have an external HP drive, HDs, purchased in that still works. Information and links in this thread may no longer be available or relevant. Europe, Middle East, Africa. We only offer signed for postal services. Select from the products you own. Asia Pacific and Oceania.

There are some specific software backup tools that are provided with the Personal Media drive but not drivers. I don’t see my operating system.

HP HD5000s personal media drive compatibility

It’s the only means of knowing if you have been served. See your browser’s documentation for specific instructions. Remove selected files Download files.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?


Europe, Middle East, Africa. Thanks for the help. Also, I don’t know the associated files that go along with the driver to copy that too.

Please use the product number and serial numbers of the new product to validate warranty status. All forum topics Previous Topic Next Topic. If payment is not windpws within 5 days we will open a case to cancel the transaction.

I have the same question 0.